Information Provided and Collected
Information You Provide to Us
You may choose to provide us with information to receive certain Services. We may collect some or all information through various forms and in various places through the Cuverd Service and our Site, including account registration forms, reminder forms, Contact Us forms, or other interactions. The current data fields include, but are not necessarily limited to:
If you choose to provide us with information about any other individual, you represent and affirm that you have permission to provide this information to us.
You agree to let us use and share the information you provide in order to provide the Services and to run our business (including for the purposes of business operations, analytics, development, marketing, and optimization).
You agree that Cuverd may contact you by mobile phone, telephone (including by an automatic telephone dialing system), and/or email at any of the phone numbers and/or email addresses provided by you. Should you send Cuverd an SMS message or email, such message constitutes your prior agreement to receive the messages you request in response to that SMS device or email. You understand that you are not required to provide this consent as a condition of purchasing any property, goods, or services. You also understand that you may opt out of receiving marketing text messages or emails from Cuverd at any time.
Situations in which you may provide us with information include but are not limited to:
In addition to any information that you choose to submit to us, we and the third parties we work with may use a variety of technologies to collect certain information. This information includes but is not limited to:
We and/or third parties we work with collect this information using technologies including but not limited to the following:
By using our services, you agree to let us use and share such information in order to provide our service to you, run our business, and communicate and market to you.
Information You Provide to Third Parties
We receive information about you from third parties, including but not limited to:
By using the Cuverd Services, you agree to let us use and share such personal information in order to provide services to you, run our business, and communicate and market to you.
Advertising on the Cuverd App or Website
We use third-party advertising companies to serve ads when you use Cuverd services. Third-party advertising companies may collect information from our services and other websites and mobile applications in order to provide advertisements about goods and services of interest to you. Cuverd adheres to HIPAA and Digital Advertising Alliance principles.
Behavioral advertising uses information collected from an individual’s web or mobile browsing behavior, such as the pages they have visited or the searches they have made. This information is then used to determine which advertisements should be displayed to a particular individual.
When do we share your identifying information with a third party?
Cuverd does not sell our users’ personal medical information. We do not provide your personally identifiable medical information to any party in exchange for payment.
We use your personal information in order to provide services to you, run our business (including for the purposes of internal business operations and analytics, and to provide, change, market, or optimize our services and products), and communicate and market to you. In some instances, we may use third parties to help assist us in providing you with the best experience.
Here are some examples of when we may share your information with third parties:
Children’s Personally Identifiable Information
Cuverd is not intended to be used by children or minors. If you are under the age of 18, please do not attempt to register with us or provide any personal information. We assume our services are used by adults. We do not knowingly collect identifying information from minors under the age of 18. We respect the privacy of parents and children. If you are the parent or guardian of a minor and believe that his or her personal information has been disclosed to us, please Contact Us.
Additional Privacy-Related Information
We cannot ensure the security of any information transmitted to us over the internet or by other electronic means (such as text messages), and we accept no liability for any unintentional disclosure.
User information is stored within our databases using standard security practices. We also implement other security measures as required by law. However, due to the possibility of hacking, we cannot guarantee the security of our databases, nor can we guarantee that user information won’t be intercepted while being transmitted to us over the internet or wireless communication, or accessed while stored on our service providers’ servers, and any information you transmit to us is done at your own risk.
To help us protect your information, we strongly encourage you to keep your username and password private.
Visitors outside the United States
Please do not use the services if you are not a resident of the U.S. Cuverd services are intended for use only by U.S residents at participating pharmacies.
Deletion Requests and Opt-Outs
All users nationwide can request the deletion of their data.
To unsubscribe from marketing text messages, please visit your settings.
To unsubscribe from marketing emails, please use the link located at the bottom of the marketing email. After opting out of marketing messages, you may still receive transactional messages about your Cuverd account.
Account Changes and Cancellation
You are responsible for maintaining the accuracy of your personal information. If your information changes, you may correct, delete, or amend your account information by visiting our account settings page.
Retention of Information
We will retain your user information for as long as your Cuverd account is active. Even after your account is terminated, we may keep some necessary information to comply with our legal and regulatory obligations, for our internal business operations, and to resolve disputes.
Canceling Your Account
If you cancel or suspend your account, we may still use the information about your prior use of our services to improve our services, provide you with discounts, and market to you (except if you have opted out).
Effective Date: 11/1/2021
Last Modified on: 11/1/2021
Information We Collect
Our app and website collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked directly or indirectly with a particular consumer, household, or device.
The Personal Information That We Collect Does Not Include:
The Personal Information We Collect Includes:
Name, email address, street address, phone number, and IP address
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Personal information, such as credit card number
C. Protected classification characteristics under California or federal law
Age and gender
D. Commercial information
Prescription fill history and pharmacies visited
E. Biometric information.
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template of identifying information, such as fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data
F. Internet or similar network activity
Search history, pages visited, and coupons generated
G. Geolocation data
Physical location, such as ZIP codes entered to see pharmacies nearby, as well as actual location (when users grant access)
H. Sensory data
Audio, electronic, visual, thermal, olfactory, or similar information
I. Professional or employment-related information
Current or past job history or performance evaluations
J. Non-public education information (per the Family Educational Rights and Privacy Act [20 U.S.C. Section 1232g, 34 C.F.R. Part 99])
Education records directly related to a student and maintained by an educational institution
K. Inferences drawn from other personal information
Profile information reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and/or aptitudes
We obtain the personal information listed above from the following sources:
Personal Information is Stored for the Following Purposes:
We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing notice.
Sharing Personal Information
We may disclose your personal information to a third party for business purposes. When we disclose personal information for business purposes, we enter into a contract with that third party that describes the purpose of the disclosure and requires the recipient to keep that personal information confidential and not use it for any purpose except for the purpose outlined in the contract.
We may share your personal information for business purposes with the following categories of third parties:
Disclosures of Personal Information for Business Purposes
In the preceding 12 months, Cuverd has disclosed the following categories of personal information for business purposes:
Sales of Personal Information
In the preceding 12 months, Cuverd has not sold personal information.
Your Rights and Choices
The CCPA provides consumers with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We do not provide these deletion rights for business-to-business personal information.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password-protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requester’s identity or authority to make the request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Changes to Our Privacy Notice
Mail: 12250 Tamiami Trail E., Suite 310
Naples, Florida 34113